WORK EXPERIENCE

Volunteer Classroom Helper – Mansel Nursery
12th June 2015 – 17th February 2017

  • Supervise activities
  • Prepare activities
  • Tidying
  • Preparing Art Materials

 

Cleaner – InDepth Managed Services/ICS Northern Ltd. – Sanofi Distribution Centre
31st March – 22nd July 2016 (TUPE 11th April 2016)

  • Cleaning including dusting, mopping and vacuuming
  • Replenish consumables

 

Volunteer Sales Assistant – RSPCA Shop, The Moor
19th July 2013 to 4th February 2014

  • Till operation
  • Tidying
  • Stock arrangement
  • Sorting, Steaming and Tagging of goods
  • Window dressing
  • Welcoming customers

 

Wedding Stationery Designer/Printer
March 2008 to February 2012

  • Printing and designing
  • eCommerce store management
  • Sales and promotion
  • Search Engine Optimisation

 

Graphic Design Work Placement – Brightstar Creative
18th May 2009 to 22nd May 2009

  • Designing several items including a website and promotional coaster


Technical Support/Customer Service Advisor – Dixons Contact Centre
17th January 2005 to 18th March 2008 and 8th November 2010 to 18th December 2010

  • Provide excellent customer service
  • Resolve complaints
  • Decision making
  • Achieve set targets and service levels
  • Learn new skills and retain information
  • Keep calm under pressure
  • Using own initiative
  • Team working

 

QUALIFICATIONS

  • HND Graphic Design
  • BTEC Graphic Design
  • 7 GCSEs Grade A-C inc. Maths and English
  • 2 GCSEs Grade D
  • QCF Level 2 Diploma Retail Skills

 

SOFTWARE

  • InDesign
  • Illustrator
  • Photoshop
  • Dreamweaver

 

Additional Studies (Online Courses, Unaccredited)

Future Learn Courses

  • Caring for Vulnerable Children
  • Childhood in the Digital Age
  • Babies in Mind
  • Exploring Play (https://www.futurelearn.com/statements/h2gnw3o)

Open2Study Courses

  • Early Childhood Education
  • Education in a Changing World